SHIPPING POLICY

 

 

CONDITIONS OF SALE

 

Works purchased through our online shop will be processed and shipped once full payment has been received. A purchase is not considered complete until you have received confirmation of your order via email from Empire Art.
Empire Art will pack each artwork accordingly for shipping dependant on size, weight and fragility. Shipping cost will be calculated at the time of checkout specific for each artwork and delivery location.
Once your order has been received our staff will email you within 2 business days with the carrier details, tracking number where relevant and estimated arrival time.

 

ORDERS

 

No contractual purchase for the supply of a product exists between you and Empire Art until payment for the works and shipping has been received in full and you have received a confirmation email from Empire Art outlining your order.
Once received orders may not be altered or cancelled without written confirmation from Empire Art. If Empire Art agrees to alter or cancel the order, you must pay any costs and expenses incurred by Empire Art in connection with the alteration or cancellation.

 

DELIVERY

 

Empire Art uses specialist artwork transporters and courier’s dependant on each artwork and delivery location. Purchased artworks are wrapped and boxed appropriately and according to art shipping standards. Unframed prints are sent rolled in extra-wide heavy-duty tubes that are suitable for the artwork and to our high standards.
Delivery times for artworks is between 3-7 days for Australian Metro areas. Delivery to regional areas may take longer. International deliveries will be organised on an individual basis, please contact us if you need further information on shipping to your destination. Delivery times on the website are indicative only. As delivery is done by an external party, Empire Art cannot be held responsible for any failure to observe those delivery times.